Are you connecting with your customers?

We Put You in Touch

You have timing, budget and execution requirements. We understand this and offer a complete suite of state-of-the-art data collection methods to meet your needs. Our data collection is conducted in-house for superior quality control, and our interviewers are thoroughly trained in consumer and business-to-business interviewing.

Online Data Collection

As a pioneer in online research, we offer a wide range of research techniques designed for the Internet, including online concept and product testing, package testing, equity research and more.

Advantages of using us for your online needs include:

  • Access to our Ipsos U.S. Online Panel (720,000 households strong and meticulously managed)
  • Access to our Canadian and European online panels
  • Interactive Forum Technology
  • Experience with other sample sources including phone recruiting for online studies, client-supplied samples, and pop-ups
  • State-of-the-art interviewing technology
  • Security with image protection software
  • Expertise with complex methodologies and programming
  • Audio and visual capabilities
  • A nearly endless array of customized requests

Telephone Data Collection

We have outstanding Computer Assisted Telephone Interviewing (CATI) data collection capabilities including:

  • 1,100 CATI stations in North America plus numerous local Ipsos and partner CATI centers around the world
  • Professional staff who take part in an extensive training program
  • Dedicated Project Management Department

Mail Surveys

In North America, we handle more than 8 million pieces of mail for satisfied clients each year. How do we do it?

  • We invest in state-of-the-art facilities, equipment and programs, which allow us to offer cost-efficient operations to our clients
  • Our mail facilities link directly to the postal service in both the U.S. and Canada
  • Our staff has decades of experience in the mail survey business

We offer one of the industry's leading omnibus services, Insta-Vue, which lets you reach up to 250,000 pre-recruited households for a fraction of what you would pay for your own survey.

Get up-close and personal with central location testing

We speak face-to-face with your customers while preserving the advantages of the Internet.

Not all products are suited for research conducted by phone or mail or through the Internet. You may need to test products that are frozen or refrigerated, fragile or heavy, or require a demonstration. You may want to observe respondent reaction, or verify the age of the respondent. When you have needs like these, we have the solution.

We conduct one-on-one interviews with your customers via central location testing. And instead of collecting data on paper, we use our extensive online expertise to conduct online interviewing in central locations. This ensures accuracy by eliminating paper interviews and data entry problems, and at the same time reduces field time and costs.

Let your research work for you. If you need face-to-face interviewing and dont want the advantages of online interviewing to slip away, consider our central location options.