Part One - Basic Elements of Profitable Loyalty
Duration: 2 minutes and 56 seconds
Curt is a research executive with a record of accomplishment in business development, account management, and international business. He brings extensive experience leading customer satisfaction and loyalty research teams, having previously worked as Senior Vice President of Stakeholder Management at TNS and held leadership positions with J.D. Power and Associates, Walker Information, and Research Systems Corporation over his more than twenty years in market research.
Curt earned his doctorate in psychology and MA from Kent State University, and his bachelor of science from the University of Iowa.
